COVID Policies

We are committed to providing a safe and healthy environment for all digitalNow guests. Below, please find our policies for how we will are adapting to the ongoing COVID-19 pandemic.


For in-person attendees, including sponsors and speakers

  • All attendees, including sponsors and speakers, will be asked to show proof of full vaccination upon arrival in Nashville.
  • All attendees will be asked to answer a daily survey with basic health questions to ensure you are not experiencing symptoms of infection.
  • digitalNow will use the Vow Digital Health app for this verification.

For more detail: All digitalNow attendees, including members of the public who purchase tickets, sponsors and speakers, will be asked to show proof of full vaccination upon arrival in Nashville. If an attendee can not or will not show proof of vaccination, we invite you to join us virtually. A person is considered fully vaccinated 2 weeks after the second dose of a two-dose series, or two weeks after a single dose of a one-dose vaccine.

digitalNow will use a third-party vendor to confirm vaccination status of all attendees, sponsors, speakers and Sidecar staff who will be on-site in Nashville. This platform, Vow Digital Health, will allow us to verify vaccination status for all digitalNow attendees, sponsors, speakers and Sidecar staff.

All attendees will also be asked to sign a waiver acknowledging the inherent risks associated with the ongoing COVID-19 pandemic. That waiver is available to all participants upon registration, emailed to all registrants upon registration and it can also be viewed and signed by clicking here.

All digitalNow on-site attendees will be asked to complete a brief health survey on the morning of each day of the event, and wristbands will be given to those who successfully complete the survey so as to signify admittance to the event. This survey will ask you to share whether you have or are currently experiencing COVID-19 symptoms or if you have recently tested positive. If you do begin experiencing symptoms and/or test positive for the virus, you will not be admitted to the conference.

All attendees are also asked to share with Sidecar staff if they test positive for  COVID-19 up to two weeks after leaving the event. You may do so by emailing Ashley Neal at Ashley@SidecarGlobal.com. You can also call her at 504-233-0808.

Should digitalNow be forced to cancel its in-person event in Nashville because it is illegal or impossible to hold, all attendees will be welcome to join us virtually, and we will be in touch with attendees regarding partial and/or full refunds at that time.

All attendees should know we take the coronavirus very seriously and are monitoring local and state updates. For the latest data on the coronavirus’ impacts on Nashville, we are also monitoring The New York Times’ data for Davidson County, Tenn.

If you registered prior to Aug. 9, 2021 for in-person attendance at digitalNow in Nashville and do not wish to or cannot provide proof of vaccination, please contact us at digitalNow@sidecarglobal.com so we can provide you with a refund.


As the COVID pandemic is an ongoing event requiring consistent monitoring, additional precautions, including but not limited to temperature checks, masking and health questionnaires, may be enforced. Additional measures will be communicated to attendees, speakers, sponsors, and vendors as soon as possible.

How to use the Vow Digital Health app 

Upon successful registration, these instructions will also be emailed to all in-person attendees. 

  1. Have a photo of your government-issued ID and vaccine card ready to upload.
  2. Click this VOW Digital Health Event Link and follow the prompts. 
  3. Should you be prompted to visit the VOW Digital Health website, the Health Protocol ID for this event is 486-71Y
  4. Each guest is required to have their own account. Do not upload information for another guest because it will be rejected. Instead, share this information email with so each guest can take action. If you wish to set up an account for someone else, simply log out of your account, and then create another by clicking Create Account.

For vendors

This includes individuals who work for organizations with whom we contract to service the event on-site in Nashville.


Because some organizations are based out-of-state and thus are making decisions based on their home locations, digitalNow will defer to vendor organizations to mandate and enforce proof of vaccination for their employees. If vendor organizations do not enforce proof of vaccination, then all those vendor staff members will be asked to wear a mask for the duration of their attendance at digitalNow.

For sponsors

This includes paying sponsors who send attendees to digitalNow event in Nashville in December.

All digitalNow attendees will be asked to show proof of full vaccination upon arrival in Nashville, including sponsors and speakers. All attendees, including vendors, are asked to share with Sidecar staff if they test positive for  COVID-19 up to 10 days after leaving the event. You may do so by emailing Ashley Neal at Ashley@SidecarGlobal.com. You can also call her at 504-233-0808.

In the event it becomes illegal or impossible to hold the conference in-person, then digitalNow will transition to an all-virtual format, and all digitalNow sponsors and partners will be offered sponsorship of the virtual event. In addition, all sponsors will receive a credit equal to 50% of their previously-purchased digitalNow sponsorship to be used on Sidecar sponsor or partner activities in 2022. These opportunities, which will be offered solely at Sidecar’s discretion, may include digitalNow 2022, SURGE 2022, newsletter advertisements, group Sidecar memberships, etc.

No refunds will be offered for digitalNow sponsorships agreed to after Aug. 5, 2021.