COVID Policies

We are committed to providing a safe and healthy environment for all digitalNow guests. Below, please find our policies for how we will are adapting to the ongoing COVID-19 pandemic.

For in-person attendees, including sponsors and speakers

Negative COVID test required: All attendees, including Sidecar staff, sponsors and speakers, will be required to test negative for the coronavirus within 72 hours of completing event check-in on site. 

digitalNow will use a third-party, Vow Digital Health app for this verification. This platform will allow us to verify a negative test for all digitalNow attendees, sponsors, speakers and Sidecar staff.

Waiver: All attendees will also be asked to sign a waiver acknowledging the inherent risks associated with the ongoing COVID-19 pandemic. That waiver is available to all participants upon registration, emailed to all registrants upon registration and it can also be viewed and signed by clicking here.

Local COVID testing sites: These facilities offer rapid testing within a short distance of the Grand Hyatt: 

If you can not get COVID tested, or if you test positive: Registration for digitalNow in-person is nonrefundable. If you test positive for COVID within 72 hours of your intended arrival date or begin to feel sick after arriving in Nashville, do not complete the in-person check-in process, and instead please join our virtual experience. All in-person registrants can join the virtual experience using the same app login at any time. Login information will have been emailed to you individually. 

All attendees are also asked to share with Sidecar staff if they test positive for  COVID-19 up to 10 days after leaving the event. You may do so by emailing Ashley Neal at You can also call her at 504-233-0808.

Sidecar is monitoring all health protocols: As the COVID pandemic is an ongoing event requiring consistent monitoring, additional precautions, including but not limited to temperature checks, masking and health questionnaires, may be enforced. Additional measures will be communicated to attendees, speakers, sponsors, and vendors as soon as possible.

Should digitalNow be forced to cancel its in-person event in Nashville because it is illegal or impossible to hold, all attendees will be welcome to join us virtually, and we will be in touch with attendees regarding partial and/or full refunds at that time.

All attendees should know we take the coronavirus very seriously and are monitoring local and state updates. For the latest data on the coronavirus’ impacts on Nashville, we are also monitoring The New York Times’ data for Davidson County, Tenn.

How to use the Vow Digital Health app

Upon successful registration, these instructions will also be emailed to all in-person attendees.

1) Have a photo of your government-issued ID ready to upload.

2) Click this VOW Digital Health Event Link and follow the prompts.

3) Should you be prompted to visit the VOW Digital Health website, the Health Protocol ID for this event is 486-71Y.

4) Each guest is required to have their own account. Do not add information for another guest because it will be rejected. If you wish to set up an account for someone else, simply log out of your account, and then create another by clicking Create Account.

5) Once you have tested negative for the coronavirus, log in to your account on the Vow Digital Health App and follow the prompts to upload a picture of your test results. 

Should you need assistance with Vow Digital Health, please contact


If you plan to arrive at digitalNow …  Then test no earlier than … 
5 p.m. Wednesday, Dec. 8 5 p.m. Sunday, Dec. 5
7 a.m. Thursday, Dec. 9 7 a.m. Monday, Dec. 6
7 a.m. Friday, Dec. 10 7 a.m. Tuesday, Dec. 7
7 a.m. Saturday, Dec. 11 7 a.m. Wednesday, Dec. 8


For vendors

This includes individuals who work for organizations with whom we contract to service the event on-site in Nashville.

If vendor organizations do not enforce proof of a negative test, then all those vendor staff members will be asked to wear a mask for the duration of their attendance at digitalNow.

For sponsors

This includes paying sponsors who send attendees to digitalNow event in Nashville in December.

All digitalNow attendees will be asked to show proof of a negative COVID test upon arrival in Nashville, including sponsors and speakers. 

In the event it becomes illegal or impossible to hold the conference in-person, then digitalNow will transition to an all-virtual format, and all digitalNow sponsors and partners will be offered sponsorship of the virtual event. In addition, all sponsors will receive a credit equal to 50% of their previously-purchased digitalNow sponsorship to be used on Sidecar sponsor or partner activities in 2022. These opportunities, which will be offered solely at Sidecar’s discretion, may include digitalNow 2022, SURGE 2022, newsletter advertisements, group Sidecar memberships, etc.

No refunds will be offered for digitalNow sponsorships agreed to after Aug. 5, 2021.